Office Manager

Posted: 03/31/2024

RFK Community Alliance has an opportunity for a Temporary Office Manager to join our team in Lancaster Massachusetts.
 
Who We Seek:
The Temporary Office Manager will work closely with the Director of Adoption Services, Clinical Director, Clinical Adoption Supervisors, and all other staff of Bright Futures Adoption Center. On a day-to-day basis, the Office Manager may:
 
Responsibilities
  • create, maintain, and keep adoption files up to date and in accordance with applicable regulations.
  • prepare information packets and other promotional materials.
  • maintain databases and track client information. Provide outreach and marketing to the community regarding program services.
  • create/layout and mail event invitations, certificates, and newsletters.
  • manage annual events and special event planning and in kind solicitations.
  • general clerical duties including photocopying, faxing, and mailing.
  • assist in the management of Bright Futures’ website and other social media.
  • attend staff meetings as needed and record and distribute minutes of meetings.
  • enter payroll.
  • answer the telephone and transfer lines to the answering service or other staff as needed.
  • manage Sign-Now which is an online document completion system.
  • conduct Initial Eligibility Screenings for families seeking to adopt from foster care.
  • manage I-FamilyNet (the DCF computer system) for full-time staff, including initiating background checks and law enforcement checks, entering dictation, uploading supporting documents and entering assessments.
  • manage DCF referrals, including tracking all referrals, accepting referrals, and submitting completed assessments.
  • work closely with collaterals to obtain medical records and other references for child assessments.
  • request medical records for newborns and birth parents. 
  • assist in obtaining Mass Health benefits for newborns.
  • request birth certificates.
  • handle assigned financial tasks, including tracking revenue received (infant and DCF), donations received, processing bill payment, and tracking credit card expenses.
  • attend all appropriate training sessions required by RFK Community Alliance
  • perform other reasonable duties as requested by the Director of Adoption Services
 
Requirements
The Temporary Office Manager must demonstrate strong organizational skills, be detail oriented, have strong written and verbal communication skills, enjoy event planning, take initiative, be a quick learner, be flexible, be culturally competent, and be able to work independently.  It is preferred that the Office Manager have a Bachelor’s Degree and some knowledge of or connection with adoption.

The Temporary Office Manager must have experience with Microsoft Word, Excel, Filemaker or other similar database technology, One Drive, Sharepoint and social media outlets, as well as knowledge of filing and record keeping systems and the operation of standard office equipment. 
 
 
Shift
30 Hours per week
Temporary for roughly 3-4 months between May-September
 
 
Who we are:
RFK Community Alliance provides high-quality care and support to people and families facing complicated challenges. As a multi-service agency, we offer a wide range of programs serving a variety of needs across all ages from infants to seniors. We are team players when it comes to caring. We work with the people we serve, their families, schools, and other community partners to develop a network of support. We provide opportunities to build skills and confidence. We nurture strengths, determination, and resilience.
 
How we promote equity, cultivate leaders, and grow together:
At RFK Community Alliance we’re dedicated to a culture where everyone can show up to work as their full authentic selves.
Diversity and inclusion doesn’t happen by accident, it’s by design. Together we’re the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences throughout every level. Which is why we’re committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our clientele, and within our community. Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LGBTQIA, age religion, and abilities.
 
We take responsibility for the community we’re creating here at RFK Community Alliance, and we’re here to contribute to the progression of our society to a more inclusive and equitable one.
 
Why You’ll Love Us:
We offer amazing benefits, including:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Generous paid time off
  • Holiday Pay
  • Educational Assistance
  • Employer-paid life insurance
  • Employer-paid Short- & Long-Term Disability
  • Retirement Plan with generous employer match
  • Tuition Reimbursement
  • Comprehensive Employee Assistance Program