Switchboard Operator/Customer Liaison
Job DetailsLevelExperiencedJob LocationAyer Branch - Ayer, MAPosition TypeFull TimeSalary Range$18.00 - $20.00 HourlyJob CategoryAdmin - ClericalDescription Title: Customer Liaison/Switchboard Operator Salary Grade: FLSA Status: Non-exempt Employment Status: Full/Part Time Department: Retail Branch Location: Granger /Ayer Branch Reports To: Assistant Branch Manager Date Prepared: August 1, 2024
Main Street BankService Center Representative - Fitchburg
Reporting to the Service Center Manager, the Service Center Representative is responsible for providing exceptional support to credit union members and prospective members within the assigned digital contact channels (e.g., phone, email, video, live chat, etc.). As a key member of the Service Center team, the Service Center Representative will efficiently and accurately process member transactions such as account inquiries, payments, account maintenance, and activation of digital banking services, in
IC Federal Credit UnionMortgage Servicer - Fitchburg
Reporting to the Mortgage Servicing Supervisor, the Mortgage Servicer is responsible for the servicing of the Credit Unions real estate mortgage loans and home equity loans in compliance with regulatory requirements while being responsive to the needs of members. ESSENTIAL JOB FUNCTIONSProvides exceptional customer service, maintains a cooperative and professional manner with internal and external customers.Processes all new loan set up for all mortgage and equity loans into core system.Manage the
IC Federal Credit UnionClient Care Banker
Our Client Care Bankers play a key role in allowing our valued clients to see LifeDesign in action. By delivering outstanding, caring service, our Client Care Bankers demonstrate our commitment to help clients get to where they want to be. They are responsible for providing caring and confident responses to Clients’ digital inquiries received via telephone, website, video, chat, SMS and email. Utilizes the LifeDesign approach and C.A.R.E. to recommend solutions for all lines of business while promoting
Fidelity BankBusiness Services Client Support Representative
The Business Services Client Support Representative plays a key role in allowing our valued clients to see LifeDesign in action. By delivering outstanding, caring service, the Business Services Client Support Representative demonstrates our commitment to helping clients get to where they want to be. They are responsible for providing caring and confident responses to Clients’ inquiries received via telephone and email. Utilizes the LifeDesign approach and C.A.R.E. to recommend solutions. The Business
Fidelity BankBusiness Development Manager
PRIMARY FUNCTIONSBuild and promote the branch, drive sales and promote overall ownership and accountability for customer service and branch success.Immerses in the community by leading and supporting the Bank’s community related initiatives and events in order to build brand awareness in our local areas.Identifies, develops, and closes sales. Cross-sells bank products/services when appropriate.Develops and communicates sales strategies to staff to enable the branch to achieve and exceed sales/deposit
Northern Bank & Trust CompanyAssistant Banking Center Manager
Our Assistant Banking Center Managers provide the highest level of customer service in a positive, courteous, and enthusiastic manner to all employees, clients, and the community. Under the direction of the Banking Center Manager assists in the management of the daily operations and sales results of the branch. This individual will assume full responsibility for the branch in the absence of the Branch Manager. PRIMARY RESPONSIBILITIES: • Contributes to the branch’s success by being a team player and
Fidelity Bank