Chief of Staff/Executive Officer

Summary:

The Chief of Staff is a high-visibility strategic partner that supports the President with effective decision-making, project management, and execution of strategic initiatives across all portfolio companies. The Chief of Staff provides the organizational and communication framework for customers, employees, and leadership team members to implement the President's vision and achieve annual goals. The Chief of Staff lives in the future and focuses on long-term planning and projects to ensure the growth of the organization and the success of the President.

Key Responsibilities:

• Build and lead the daily operations of the executive office
• Build and run cadence for leadership meetings, board meetings, and leadership offsites, including structuring and helping to deliver company-wide communication
• Lead cross-functional strategic initiatives, facilitate special projects, and ensure action items are executed on behalf of the President
• Operate at a tactical, strategic, and operational level, handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departments or leadership areas of responsibility
• Acts as an extension of the President and information funnel, filter, and facilitator with internal and external stakeholders
• Assess all inquiries directed to the President, determine priority and the proper course of action
• Act as the point of contact for the President's direct reports. Triage all incoming requests for the executives' time and work collaboratively with the Executives' to ensure calendar is aligned with the priorities of the organization
• Proactively follow up with the President's team if and when goals are not being achieved to determine why objectives are not being met. Provide actionable recommendations for improvement
• Promote team integration as well as cross-functional communication and collaboration
• Manage key relationships and build a process to track and nurture key stakeholders, investors, and clients
• Track high priority initiatives for the President to identify any/potential obstacles
• Serve as a thought partner and strategic advisor to President, standing in on meetings, challenging ideas and offering a different perspective, and following up on action items with the team accordingly
• Provide analysis, recommendations, and options to the Founder regarding high impact decisions
• Manage the Company's brand & reputation

Skills and Qualifications

• Master’s degree in Business Administration or similar field
• 7+ years in a business or executive management role
• Proven experience organizing and directing multiple teams and departments
• Excellent communicator in written and verbal form
• Extremely versatile, dedicated to efficient productivity
• Experience planning and leading strategic initiatives

Preferred Qualifications

• Experience with data analysis
• Experience with financial analysis
• Experience with budget management
• Consulting experience with a focus on operations management
• Proven success in a project coordination role
• Nimble business mind with a focus on developing creative solutions
• Strong project reporting skills, with a focus on interdepartmental communication