POSTPONED - Workplace Management Series Half Day Breakout Sessions

11/14/14 event postponed.  Details to follow...



Workplace Management Series
Half Day Breakout Sessions
Event Sponsored by Holiday Inn Boxborough
 
 
Secrets to Turn Conflict into Opportunity
with Tyke Crowley
8:30am-9:30am
 
Most people see conflict as negative process, but instead, conflict can be an opportunity.  The 3 secrets of turning conflict into opportunity build customer loyalty and strengthen connections.  To make this transformation, you must decide on your outcome of a conversation.  Too many people charge into conflict without a plan. Yes, you ?talked? but was it helpful, productive and mutually beneficial?  Probably not.  With a plan, you then need to manage the role of emotions. The problem of conflict is not the problem itself, but the emotions connected to the situation. 
Having overcome a life-threatening illness and two lung transplants, I learned, honed and created my Make Each Day CountTM philosophy. I now offer my life-tested tools and strategies through my training and coaching.
 
About Tyke Crowley ?
Tyke Crowley, Life-tested Coach for Wellness and Purposeful Living
 
My business trainings focus on enhancing communication, transforming conflict to opportunity, harnessing stress and creating habits of success. In addition to my personal experience, I use my 16 years as a professional mediator for the US Post Office and my mastery of NLP to deliver proven strategies that will change your life at work and home.
 
In my personal sessions, I train you to find The Wellness Warrior WithinTM, which motivates you to action and improve your life. Whether using a coaching process or hypnosis, I help people make lasting improvement. These strategies saved my life, have given my life purpose, and I?m confident they can help you on your journey.
 
Although there are many "trainers and wellness coaches", you can only truly be guided by someone who's been there before.  I know what it's like to be critically ill, to deal with intense stress, to engage in emotional conversations, to overcome adversity and to live with purpose.
 
Lessons and Landmines: Navigating bullying, domestic violence and internal investigations
with Jean Haertl
9:45am-11:15am
 
Join Jean Haertl, CEO, Safety and Respect at Work, LLC national expert on workplace bullying, and domestic violence in the workplace to learn how employers can prepare for the Governor?s new law on employment leave for victims of domestic violence, immunize the workplace and respond effectively to bullying complaints, and how to ensure internal investigations into bullying and code of conduct complaints.
 
As the architect of the original legislation signed into law by Governor Patrick this past August, and as the State?s former Director of Workplace and Domestic Violence, Jean will provide a dynamic and interactive workshop designed to assist employers in effectively implementing this new law. As a seasoned workplace investigator, Jean will share best practice policy, training and techniques on how to respond to complaints of bullying and unprofessionalism, how to distinguish ?frivolous? from potential ?firestorms?- and how to conduct investigations that will stand up in court and arbitrations.
 
 
About Jean Haertl ?
 
Nearly 25 years ago Jean Haertl began serving as one of the country's first domestic and workplace violence advocates. Serving in both the public and private sectors, Jean is a leader and innovator in the prevention of domestic violence, bullying, workplace violence and discriminatory harassment. As the Director of Workplace Violence and Domestic Violence Prevention for the Commonwealth of Massachusetts for more than a decade, Jean developed and integrated programs and policies for numerous state agencies and universities including Harvard University.
 
As the founder of the Commonwealth's first public sector program targeting violence in the workplace, Jean co-drafted Governor Paul Cellucci's and Deval Patrick's Executive Orders and state policies focusing on the elimination of domestic and workplace violence. As Director, Jean also led high level, discreet investigations into top officials accused of harassment, violence, and bullying. She also created and conducted extensive, agency-wide training for more than 45,000 Executive Branch managers and employees. With more than 24 years of developing and delivering training to public, private and municipal employers, Jean has earned a reputation for delivering exceptional, dynamic training to the most challenging audiences.
 
More at http://www.makeworksafe.com/about.html
 
 
 
Mass BizWorks program
with Ken Messina
12:00 - 12:45pm
 
Mass BizWorks program is a program that has combined and streamlined all business services offered in the state. The program is designed to bring awareness about the many programs the State offers that can help companies grow.  Programs include grants as large as $250,000 that are easy to access.  What is the catch?  There is NO CATCH. Companies are literally leaving money on the table by not knowing about these programs. The Mass BizWorks program not only brings awareness to these services and programs but makes it easy for companies to receive and connect to these services.
 
 
About Ken Messina ?
 
Rapid Response / Business Engagement Manager, Executive Office of labor and Workforce Development, Division of Career Services.
 
Ken has twenty- five years of experience in workforce development particularly in the Rapid Response field. In his twenty-four years of experience Ken and his team have served over 10,000 company closings or layoff events that have affected over 550,000 employees.
 
Ken has been involved in the Department of Labors National Rapid Response program since 1998 and is regularly requested to provide Rapid Response/ Layoff Aversion training nationally.
 
Some initiatives that Ken has started include the first Regional Rapid Response Summit, Rapid Response Set Aside fund program ,and developed the Massachusetts Rapid Response model that ensures consistency be maintained statewide.  This model has been recognized nationally and duplicated in many other states.
 
Ken was hired in January of 2009 by the US Department of Labor as the National Rapid Response coordinator. He is part of the Department of Labors effort to ensure quality/ consistent Rapid Response services are carried out throughout the country.
 
Ken is now heading up the MassBizworks program which is a program designed to link  and market all business services to the business community in an effort to assist in the expansion and growth of businesses in Massachusetts.  
 
 
 
 

General Update on Traps for the Unwary in Personnel Policies
with Attorney Keturah Martin
1:00pm - 2:00pm
 
There have been a lot of developments in the past year or so about what is acceptable to have in personnel policies and, conversely, what can get an employer into hot water.  Some of them are pretty surprising and are interesting (and applicable) to employers of all sizes.   Join us - and find out more!
 
 
About Keturah Martin ?
 
Keturah Martin is a Senior Associate in the Boston, Massachusetts office of Jackson Lewis P.C.  She was a Summer Associate in 2005 and joined the Boston office in 2006 upon graduation from law school.
 
Ms. Martin is admitted to practice in the federal and state courts of both Massachusetts and Rhode Island.  She advises and represents employers in a broad range of employment law matters, including those involving discrimination and harassment, wage and hour, wrongful termination, and retaliation claims.  She defends employers in federal and state court actions and administrative proceedings before the Equal Employment Opportunity Commission, the Massachusetts Commission Against Discrimination, the Rhode Island Commission for Human Rights, and the federal Office for Civil Rights.  Ms. Martin spends a significant part of her practice on policy development and review and also counsels clients on a variety of workplace law issues, such as discipline, accommodation of disabilities, and privacy concerns.
 
Ms. Martin is a member of the firm's Privacy, e-Communication and Data Security Practice Group. As a part of Ms. Martin?s work in this area, she counsels employers in all industries on the broad array of mandates, best practices and preventive safeguards relating to data privacy and security.
 
Ms. Martin graduated from Boston College Law School in 2006 and is a 2002 summa cum laude graduate of Bentley College.  From 2008 through 2013, Ms. Martin has been recognized as a Massachusetts Super Lawyer ?Rising Star? for Labor and Employment Law.  Prior to attending law school, Ms. Martin was the Human Resources Director for a high-technology company.