* EANE - CRITICAL CONVERSATIONS: How to Handle the "Hard to Have" Discussions
CRITICAL CONVERSATIONS How to Handle the "Hard to Have" Discussions
Whether you are preparing for a "hard to have" conversation or discover yourself in the middle of one, you can influence the outcome.
CRITICAL CONVERSATIONS
Tuesday, May 22, 2012 8:30 am - 12:00 pm EANE Training Center 67 Millbrook St., Suite 208 Worcester, MA
Stop walking away from conversations wondering how "it got away" from you. Attend this half-day workshop and learn how to take charge and be responsibile today for the effectiveness of yourconversations.
Learning Objectives
* Recognize when a conversation becomes "critical" * Plan effectively for the difficult conversation * Identify steps to follow during the critical conversation * Demonstrate communication skills whichmaster those difficult conversations and result in win/win outcomes * Prepare for having your critical conversation; build a script during the session
Training is a long-term investment in your employees and your organization.
Just like any other investment, it pays to do some research before your start!!
EANE can analyze your organization's training needs and collaborate with you to design a program tailored to meet those needs. EANE then customizes and delivers the programs to meet your unique culture and industry. In addition, EANE can help you develop a follow-up plan to maximize the long-term effectiveness of the program.
Call Sue Miller, Director of Learning & Development at 877-662-6444, ext. 313 for a FREE Training Needs Assessment & Planning Meeting.
EANE's mission is supporting our members' business success by delivering the best Human Resource & Training Solutions.
For more information regarding EANE's HR & Training Solutions, please go to www.eane.org or call us at (877)662-6444.
REMINDER: All EANE programs can be customized and conducted at your facility. For more information, contact Sue Miller, Director of Learning and Development at 877-662-6444, ext. 313.
