BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART;VALUE=DATE:20120522 DTEND;VALUE=DATE:20120523 TRANSP:TRANSPARENT X-MICROSOFT-CDO-ALLDAYEVENT:TRUE SUMMARY:* EANE - CRITICAL CONVERSATIONS: How to Handle the "Hard to Have" Discussions DESCRIPTION:CRITICAL CONVERSATIONS\n\n How to Handle the "Hard to Have" Discussions \n \n \n \n \n\n \n \n \n \n Whether you are preparing for a "hard to have" conversation or discover yourself in the middle \n\n of one\, you can influence the outcome.\n\n \n\n \n\n CRITICAL CONVERSATIONS\n\n \n\n Tuesday\, May 22\, 2012 \n\n 8:30 am - 12:00 pm\n\n EANE Training Center\n\n 67 Millbrook St.\, Suite 208\n\n Worcester\, MA \n\n \n\n Stop walking away from conversations wondering how "it got away" from you. Attend this half-day workshop and learn how to take charge and be responsibile today for the effectiveness of yourconversations. \n\n \n\n Learning Objectives\n\n \n\n * Recognize when a conversation becomes "critical"\n\n * Plan effectively for the difficult conversation\n\n * Identify steps to follow during the critical conversation \n\n * Demonstrate communication skills whichmaster those\n\n difficult conversations and result in win/win outcomes \n\n * Prepare for having your critical conversation\; build a \n\n script during the session \n\n \n\n REGISTER TODAY!\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n\n \n\n \n\n TARGET YOUR TRAINING NEEDS\n\n \n\n FREE MEMBER BENEFIT\n\n \n\n Get It Right from the Start . . .\n\n \n\n Training is a long-term investment in your employees and your organization. \n\n \n\n Just like any other investment\, it pays to do some research before your start!! \n\n \n\n \n\n EANE can analyze your organization's training needs and collaborate with you to design a program tailored to meet those needs. EANE then customizes and delivers the programs to meet your unique culture and industry. In addition\, EANE can help you develop a follow-up plan to maximize the long-term effectiveness of the program. \n\n \n \n \n \n \n \n \n\n \n \n \n \n \n \n \n Call Sue Miller\, \n\n Director of Learning & Development \n\n at 877-662-6444\, ext. 313 \n\n for a FREE Training Needs Assessment & Planning Meeting.\n\n \n\n \n\n \n \n \n \n \n \n \n\n \n \n \n \n EANE's mission is supporting our members' business success by delivering the best Human Resource & Training Solutions.\n\n \n\n For more information regarding EANE's HR & Training Solutions\, please go to\n\n www.eane.org \n\n or call us at (877)662-6444.\n\n \n\n Sue Miller\n\n Director of Learning & Development\n\n \n\n smiller@eane.org\n \n \n \n \n \n \n\n \n \n \n \n \n\n \n\n \n \n \n \n \n \n \n\n \n \n \n \n '\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Training and Events Calendar \n\n \n\n Click on a link to learn more about the course and register.\n \n \n \n \n\n \n \n \n \n Business Skills\n\n \n\n \n \n Managing Multiple Priorities\n \n Writing Skills - Business Communications\n \n Dancing with Porcupines \n \n Managing Stress Effectively in the Workplace\n \n Critical Thinking and Decision Making\n \n Sales for Non-Sales People\n \n Moving Ahead: Being Sure Your Behavior Brings You Success!\n \n E-mail Savvy\n \n Project Management\n \n Lean for the Office - Improving Office Efficiencies\n \n Influencing Without Authority\n \n Negotiation Skills\n \n Sensitivity Skills in Working with Others\n \n Internal Customer Service Training\n \n \n\n FREEEmployer Outreach Briefings\n\n \n\n \n \n MA Workforce Training Fund Grants\n \n CT Grant Money to Keep Your Company Competitive\n \n \n\n Certificate Series \n\n \n\n \n \n Principles of Leadership Series\n \n HR Administrator Series\n \n HR Generalist Series\n \n Lead Worker Certificate Program\n \n Advanced Leadership Series \n \n \n\n Communication Skills \n\n \n\n \n \n Dancing with Porcupines\n \n Influencing Without Authority\n \n Assertive Communication\n \n Communication Skills & Conflict Management \n \n Developing Effective Working Relationships\n \n Critical Conversations \n \n Self Awareness and Adaptability\n \n EANE Special Events \n\n \n\n \n \n "30" on Thursday \n \n 8th Annual Management Conference \n \n Human Resources\n\n \n\n \n \n Fair Labor Standards Act (FLSA): Understanding Overtime Exemptions\n \n Performance Appraisal Design - A Strategic Approach to Results\n \n Ethics in Business\n \n Winning Through Diversity\n \n Unions - Living with Them and Without Them - WEBinar\n \n Using Employee Assessments to Increase Retention\n \n Conducting Behavioral-based Interviews\n \n Background Screening: Compliance & Policy Development - WEBinar\n \n ADA Advanced Case Study\n \n Conducting Effective Performance Reviews\n \n Conducting Internal Investigations\n \n Exempt\, Non-Exempt? Salaried\, Hourly? - WEBinar\n \n CCH WEBinar\n \n HR Administrator Series\n \n FMLA Nightmares: Managing Intermittent Leave\n \n Competencies - Impact the Bottom Line \n \n \n\n Safety \n\n \n\n \n \n CPR/AED/First Aid Certification Training\n \n OSHA 7005: Public Warehousing and Storage \n \n \n\n Supervisory/Management \n\n \n\n \n \n Managing Employee Issues from Coaching to Termination\n \n Managing Stress Effectively in the Workplace\n \n Managing Difficult Employees\, Performance Issues and Reviews\n \n Discipline and Documentation\n \n Situational Leadership\, Delegation and Motivation\n \n Employee Training and Coaching Skills\n \n Managing a Successful Team Project\n \n Supervision: Your First 90 Days - How to Survive\n \n Legal Liabilities of the Supervisor\n \n Understanding Your Leadership Role\n \n Communication Skills & Conflict Management \n \n Supervisor Harassment & Discrimination Prevention Training\n \n Winning Through Diversity\n \n Managing Diverse Work Styles\n \n Leading Innovation and Creativity for Growth and Profit\n \n Train the Trainer - On-the-Job Training \n \n REMINDER: All EANE programs \n\n can be customized and conducted at your facility. For more information\, contact \n\n Sue Miller\, Director of Learning and Development at 877-662-6444\, ext. 313. X-ALT-DESC;FMTTYPE=text/html:\n \n \n \n \n \n
\n \n \n \n \n \n \n \n \n \n
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\n EANE Logo Banner
\n  \;
\n \n \n \n \n \n \n
\n CRITICAL CONVERSATIONS
\n How to Handle the "\;Hard to Have"\; Discussions
\n  \;
\n \n \n \n \n \n \n
\n Whether you are preparing for a "\;hard to have"\; conversation or discover yourself in the middle
\n of one\, you can influence the outcome.
\n interview
\n  \;
\n  \; \; \; \; \; \; CRITICAL \; CONVERSATIONS
\n  \;
\n Tuesday\, May 22\, 2012
\n 8:30 am - 12:00 pm
\n EANE Training Center
\n 67 Millbrook St.\, Suite 208
\n Worcester\, MA
\n  \;
\n Stop walking away from conversations wondering how "\;it got away"\; from you. \; Attend this half-day workshop and learn how to take charge and be responsibile today for the effectiveness of yourconversations. \;
\n  \;
\n Learning Objectives
\n  \;
\n * Recognize when a conversation becomes "\;critical"\;
\n * Plan effectively for the difficult conversation
\n * Identify steps to follow during the critical conversation
\n * Demonstrate communication skills whichmaster those
\n  \; \; difficult conversations and result in win/win outcomes \; \;
\n * Prepare for having your critical conversation\; \; build a
\n  \; script \;during the session \;
\n  \;
\n  \; \; \; \; \; \; \; \; \; \; \; \; \; \; \; \;REGISTER TODAY!
\n
\n \n \n \n \n \n \n \n
\n \n \n \n \n \n \n
\n  \;
\n goal setting \;
\n  \;
\n  \;
\n TARGET YOUR TRAINING NEEDS
\n  \;
\n FREE MEMBER BENEFIT
\n  \;
\n Get It Right from the Start \; . \; \; . \; \; .
\n  \;
\n Training is a long-term investment in your employees and your organization. \;
\n  \; \;
\n Just like any other investment\, it pays to do some research before your start!! \;
\n  \;
\n  \;
\n EANE can analyze your organization'\;s training needs and collaborate with you to design a program tailored to meet those needs. EANE then customizes and delivers the programs to meet your unique culture and industry. \; In addition\, EANE can help you develop a follow-up plan to maximize the long-term effectiveness of the program. \; \;
\n  \;
\n
\n  \;
\n  \;
\n \n \n \n \n \n \n
\n
\n
\n
\n Call Sue Miller\,  \;
\n Director of Learning &\; Development  \;
\n at 877-662-6444\, ext. 313  \;
\n for a FREE \;Training Needs Assessment &\; Planning Meeting.
\n
\n
\n  \;
\n
\n  \;
\n  \;
\n \n \n \n \n \n \n
\n EANE'\;s mission is supporting our members'\; business success by delivering the best Human Resource &\; Training Solutions.
\n  \;
\n For more information regarding EANE'\;s HR &\; Training Solutions\, please go to
\n  \;www.eane.org \;
\n or call us at (877)662-6444.
\n  \;
\n Sue Miller
\n Director of Learning &\; Development
\n
\n  \;smiller@eane.org
\n
\n  \;
\n  \;
\n \n \n \n \n \n \n
\n
\n Employee Engagement
\n  \;
\n
\n  \;
\n  \;
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\n '\;
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\n 		\n \n \n \n \n \n \n \n \n \n \n \n \n
\n  \;
\n \n \n \n \n \n \n
\n Training and Events Calendar \; \;
\n  \;
\n Click on a link to learn more about the course and register.
\n  \;
\n \n \n \n \n \n \n
\n Business Skills
\n  \;
\n \n  \;
\n FREEEmployer Outreach Briefings
\n  \;
\n \n  \;
\n Certificate Series \;
\n  \;
\n \n  \;
\n Communication Skills \;
\n  \;
\n \n  \; \; \; \; \; \; \; \; \; EANE Special Events \;
\n  \;
\n \n  \; \; \; \; \; \; \; Human Resources
\n  \;
\n \n  \; \;
\n Safety \; \;
\n  \;
\n \n  \;
\n Supervisory/Management \; \;
\n  \;
\n \n REMINDER: \; All EANE programs
\n can be customized and \;conducted at your facility. \; For more information\, contact \; \;
\n Sue Miller\, Director of Learning and Development  \;at \; \;877-662-6444\, ext. 313. \;
\n
\n  \;
\n
\n
\n
\n LOCATION: UID:e.518.3583 SEQUENCE:3 DTSTAMP:20260429T093112Z URL:http://nashoba.preview.gochambermaster.com/events/details/eane-critical-conversations-how-to-handle-the-hard-to-have-discussions-05-22-2012-3583 END:VEVENT END:VCALENDAR