* Conflict Prevention: Leveraging Conversation to Prevent, Resolve, and Manage Conflict

Conflict Prevention: Leveraging Conversation to Prevent, Resolve, and Manage Conflict

September 10, 2020, 12 – 1:30 pm

» This program is approved for 1.5 credits for both SHRM and HRC «

Differences are inevitable. Divisive conflict is preventable. Conversations get stuck. Humans desire lasting relationships that deepen when we engage our differences. When people communicate constructively across our differences, we become more connected, more resilient, and better partners for crafting lasting solutions for any challenge.

This 90-minute program is customized for HR and leadership professionals and addresses how to:

Respond thoughtfully rather than react emotionally
Identify and respond appropriately to spontaneous difficult conversations
Be assertive without being aggressive
Disagree constructively
Give in Without Giving Up

Discover the formula to deal with conflict confidently and diplomatically, to enable both parties to improve poor communication, embrace different values and restore trust.

* Conflict Prevention: Leveraging Con...

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Date and Time

Thursday Sep 10, 2020

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