Assist the Branch Manager in supporting and contributing to DCU's Success Sharing by creating a sales and service culture within the branch through effectively leading the teller staff and helping our members achieve their financial goals. Effectively manage branch operations and service levels.Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of the teller line staff. This includes coaching,
DCUThe primary role of the Branch Operations Specialist is to ensure the operational integrity and compliance for the branch, including both sales and service functions. The Branch Operations Specialist provides direction and leadership to the teller line with emphasis on superior customer service skills, achieving sales goals and teamwork. ESSENTIAL FUNCTIONSOversees the daily operations of the teller line, emphasizing superior customer service skills.Utilizes sales techniques and coaches’ coworkers
Northern Bank & Trust Company