Service Desk Engineer
About Commonwealth Fusion Systems: Commonwealth Fusion Systems is on a mission to deliver the urgent transition to fusion energy. Combining decades of research, top talent, and new technologies, we’re designing and building commercially viable fusion power plants. And working with policymakers and suppliers to build the energy industry of the future. We’re in the best position to make it happen. Since 2018, we’ve raised nearly $3 billion in capital, making us the largest and leading private fusion
Commonwealth Fusion Systems (CFS)Service Desk L2 Support Specialist
As part of the IT Service Delivery team, the Service Desk L2 Support Specialist will work closely with IT management and Network Engineering to help resolve issues and problems reported by Global’s end user community. You will be responsible for the timely resolution of end user issues, the escalation of issues within the Service Desk team, as well as escalation to other groups outside of the Service Desk. In this role you will act as the second level of escalation on our team. Allowing us to improve our
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