Yard Customer Service

Posted: 04/07/2024

Are you looking for a solid company you can grow with? At Concord Building & Design Center, our employees come first.

We are 100% EMPLOYEE-OWNED and provide a fun, challenging work environment with a full benefits package including: generous paid time off; medical insurance; dental insurance; vision insurance; company-paid life insurance; company-paid short-term disability; 401k with company match; Employee Stock Ownership Plan; employee assistance program; and tuition reimbursement.

Apply today!

Yard Customer Service Responsibilities

· Present a friendly and accommodating atmosphere, helping our customers determine their needs and facilitate their request efficiently and accurately.

· Present a professional appearance.

· All yard personnel must be well versed in and follow all safety procedures.

· Must have an understanding of the products we carry, their location, and how they are sold. (i.e. each, piece, lineal foot)

· Assist customers with their orders from stock and place them in customers' vehicles.

· May be required to drive a forklift to transport stored items from warehouse to yard or to pick up items from several locations for shipment.

· Make up loads for delivery as instructed by supervisor.

· Assists fellow employees, cleans yard, including snow shoveling/sanding, reports low stock, helps drivers, and unloads vendor trucks, reporting any safety issues to a supervisor.

· Putting inventory in racks and “A” frames, keeping them well organized.

· Covers guard shack which involves checking incoming and outgoing traffic as well as placing quick orders for customers using a computer with bistrack software.

· All other duties as assigned, including working at other locations as needed.

Qualifications

· Knowledge of lumber products and how they are sold.

· Proven ability to meet established deadlines.

· Excellent organizations skills.

· Strong attention to detail.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to Commute:

  • Littleton, MA (Required)

Work Location: In person