Team Member & Shift Leader - Westford, MA
Team Member (greeting, counter-culture intelligentsia) & Shift Leader (team member +)
Pay Range:
Hourly Rate: $15 to $17 per hour
Hourly Tip Average: $5 to $8 per hour*
Industry Leading Benefits:
- Flexible hours
- Fun people
- 60% Employee Meal Discount - available to employees on and off shift
- Competitive Pay
- Earned Time Off
- Medical, Dental, and Vision Insurance
- 401K with match
- Performance-based BONUS opportunities!
- Employee Loan Program
- up to 20 hours paid to volunteer in the community
- Merit based recognition
Some benefits eligibility depends on position, employment status, and length of employment
* this rate is an estimated average that can vary based on location and weekly sales
About us: The Works ® is a growing regional chain of community-minded cafés, dedicated to providing the highest quality food and friendliest customer service. Each of our cafés reflects the unique character and needs of the communities we serve. We’re committed to sourcing healthy, local ingredients for our bagels, breakfast and lunch sandwiches, soups, salads, smoothies, fresh-baked sweets and more...Our mission is to contribute to the health and well-being of our communities: our customers, our team members, and the environment.
Job Overview:
We’re looking for fresh and friendly faces to join our front of house team in Westford, MA! We prefer someone with prior food preparation experience, great communication skills, and the ability to move quickly and efficiently between tasks. There are many opportunities for advancement with training provided for the right candidate.
Position Type: Full-Time and Part-Time available
Duties Include:
- Greeting, serving customers and handling cash
- Preparing handcrafted smoothies, breakfast and lunch sandwiches, entrées, salads, soups, and more
- Maintaining a clean and organized café
- Ability to stay cool and calm in a fast-paced work environment
As a Shift Leader, duties also includes:
- Oversee daily administrative requirements such as cash handling
- Adhere to established operational and service standards with commitment and passion to helping fellow staff do the same
- Develop staff by giving timely, honest, and on-going feedback
- Be confident in leading, directing and guiding others
- Ability to stay cool and calm in a fast-paced work environment
A successful candidate must have a neat appearance, be organized and punctual. “Can do” attitudes and friendly smiles are a must! Must be able to stand and walk for periods of 8 +/- hours each shift, and be able to reach, bend, balance, and transport objects repeatedly during a shift.
