Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Full time, part time and per diem positions available

UMass Memorial Health Care Entities:

• Medical Center - Worcester (University, Memorial, Hahnemann) 

• Health Alliance -Clinton (Leominster)  

• Marlboro Hospital 

• Harrington Hospital (Southbridge, Webster) 

• Community Healthlink – Worcester 

• Community Medical Group (Doctor Offices)  

I. Major Responsibilities:
1. Assures case coordination and provides direct nursing care to patients and families on a 7 day per week (Sunday to Saturday) basis including day, evening, night, weekend, and holiday duty.
2. Meets patient care productivity standards established by the agency.
3. Collects comprehensive data pertinent to the patient’s health or the situation.
4. Analyzes assessment data to determine the diagnoses or issues.
5. Identifies expected outcomes in a plan individualized to the patient, family and/or caregivers and the situation.
6. Develops a plan that prescribes strategies and alternatives to attain expected outcomes.
7. Implements the individualized patient plan of care.
8. Coordinates care delivery.
9. Employs strategies to promote health, comfort, and a safe environment.
10. Evaluates progress towards attainment of outcomes.
11. Systematically enhances the quality and effectiveness of his/her nursing practice.
12. Attains knowledge and competency that reflects current nursing practice.
13. Evaluates one’s own nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules, and regulations.
14. Interacts with peers and colleagues, and contributes to their professional development.
15. Collaborates with the patient, family, and others in the conduct of nursing practice.
16. Integrates ethical principles into all areas of practice.
17. Integrates best practices and/or research findings into practice.
18. Considers factors related to safety, effectiveness, and impact on practice in the planning and delivery of nursing services.
19. Provides leadership in the professional practice setting and the profession.

Standard Staffing Level Responsibilities:
1. Meets established productivity standards.
2. Facilitates and promotes the sharing of knowledge and content throughout departments.
3. Takes responsibility for ensuring that all work outcomes satisfy the UMass Memorial Health System True North.
4. The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serve as a role model for CARES values.
5. Adheres to change control processes.
6. Participates in cross training to optimize department resources.
7. Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.
8. Demonstrates a friendly, responsive, service-minded attitude to all internal and external customers.
9. Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.
10. Adheres to the HealthAlliance-Clinton Hospital Code of Conduct and Behavior Standards and dress code. 
11. Complies with established environment of care/safety policies and procedures and all health and safety requirements. 
12. Maintains and fosters an organized, clean and safe work environment.
13. Contributes to the development and application of process improvements.
14. Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.
15. Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to e mails on a regular basis.
16. Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.
17. Complies with established departmental policies, procedures and objectives.
18. Attends variety of meetings, conferences, seminars as required or directed.
19. Demonstrates use of Quality Improvement in daily operations.
20. Complies with all health and safety regulations and requirements.
21. Respects diverse views and approaches, demonstrates Standard of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
22. Maintains, regular, reliable, and predictable attendance.
23. Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Diploma or Associate’s Degree in Nursing.
2. Valid and unrestricted licensure as a registered nurse in the Commonwealth of Massachusetts.
3. Valid and unrestricted driver’s license recognized by the Commonwealth of Massachusetts and access to a reliable, insured vehicle.

Preferred:
1. Bachelor’s, Master’s, or Doctorate in Nursing. 
2. Specialty nursing certification as a home health nurse, hospice and palliative care nurse or case manager. 
3. Completion of the Certified Oasis Specialist certificate.

Experience/Skills:
Required:
1. 2-5 years of recent (within the past 18 months) medical-surgical experience either in an acute or subacute setting or same experience working in a certified home health agency or licensed hospice. 
2. Ability to perform all duties according to American Nurses Association Scope & Standards of Practice for Home Health Nursing professional standards and HAHHH policies and procedures.
3. Ability to use a laptop computer.  
4. Ability to proficiently utilize or learn to proficiently utilize MS Office applications, e-mail, Point-of-Care software applications, and other wireless applications.
5. Ability to perform comprehensive physical and psychosocial assessments.
6. Ability to work autonomously.
7. Ability to communicate professionally and effectively with a diverse patient population.
8. Ability to read, write and speak clearly in English.

Preferred:
1. Previous case management or program management experience. 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Frequently:
- Sitting, standing, walking, balancing, bending, kneeling, reaching, grasping, working indoors and outdoors, temperature extremes, high stress level, color vision
- Precise motor skills, hearing, vision

Occasionally:
- Pushing, pulling, twisting, climbing, crawling, repetitive movements, heights