Financial Counselor

Posted: 10/13/2024

Full time 40 hours, Monday - Friday 8:30am - 5pm

The Financial Counselor is responsible for meeting with patients prior to discharge to collect any co-pays and/or monies associated with their admission.

As the Financial Counselor:

  • Reviews and confirms that appropriate billing documentation has been obtained
  • Maintains knowledge of all insurance guidelines and applies to collections process
  • Billing and follow-up of all Self-Pay accounts
  • Meets with patients to review financial responsibilities, assists patients in applying for MassHealth or other coverage options
  • Performs related duties as required or as assigned by Director of Patient Financial Services

The Financial Counselor will have:

  • Previous Financial Counselor experience required; minimally 2 years, preferably in an inpatient psychiatric facility.
  • Must obtain the MassHealth Financial Counselor Certification within 90 days of hire
  • Must be knowledgeable in Massachusetts insurances as well as commercially insured in state and out of state insurances, Medicaid, and Managed Care insurance
  • Experience in Microsoft Office and other computer software products and/or grasp technology quickly
  • Sufficient typing and computer skills.
  • Comfortable and knowledgeable psychiatric patients

When you join the growing TaraVista team as a Financial Counselor, you’ll receive:

  • Medical, Dental, and Vision

  • 401(k) match

  • Employer paid long term disability (LTD)

  • Employer paid life and AD&D Insurance

  • Generous Paid Time Off

  • Flexible Spending Account

  • Tuition Reimbursement