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    Town of Shirley
    Job Description

    DESK OFFICER/CLERK, Civilian Position

    The Town of Shirley Police Department is currently accepting applications to fill a desk officer clerk position.

    Minimum requirements: 
    Proven experience as front desk representative, or relevant position. Familiarity with office machines (e.g. fax, printer etc.). Knowledge of office management. Proficient in English (oral and written). Excellent knowledge of MS Office (especially Excel and Word). Strong communication and people skills. Good organizational and multi-tasking abilities. Problem-solving skills. Customer service orientation. High School diploma; additional qualifications will be a plus.
    Candidates would need to complete and pass all phases of the selection process including interviews, background investigation.

    This position will serve as the primary face of the department to the public and outside agencies. The desk officer clerk will work normal business hours Monday to Friday to facilitate effective interface with the public as well as maintain critical data collection and updates to the various databases used. Position will require candidate to be the CJIS (Criminal Justice Information Services) Representative for the department and current CORI Certification to access confidential criminal history information. 911 Coordinator. Knowledge of IMC Databases and Police Software. Ability to access cameras, booking videos, and CCTV Equipment. Greet citizens and visitors in the lobby, handling police records request, solicitation permits, MV Accidents Forms, and taking any non-investigative, non-criminal information and forwarding the information to a police officer for further action. The position will also handle any other office related task that may be assigned.

    These duties and responsibilities are for guideline purposes only and are not intended to be all-inclusive not limiting the functions to be performed for the efficient and effective operation of the Department.

    NOTE: This is a temporary position, tentative start date of mid May until June 30, 2018. The position may become permanent depending on funding at the annual town meeting on May 14, 2018. 
    Starting Salary $19.22 an hour, $40,131.36 annually.

    A resume and cover letter should be submitted by e-mail, mailed or dropped off in person to the attention of:

    Samuel Santiago, Chief of Police
    Shirley Police Department 
    11 Keady Way
    Shirley, Ma 01464 

    Contact Information
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