Senior Service Center Representative
DESCRIPTIVE SUMMARY Reporting to the Service Center Manager, the Senior Service Center Representative is responsible for providing exceptional support to Credit Union members and prospective members within the assigned digital contact channels (e.g., phone, email, video, live chat, etc.). As a leader within the Service Center team, the Senior Service Center Representative will support advanced member inquiries and escalations, as well as efficiently and accurately process member transactions. This
IC Federal Credit Union