AVP, Member Relationship Manager (onsite in Holden)
Description The Assistant Vice President, Member Relationship Manager organizes, coordinates and directs the ongoing activities of the assigned branch to meet assigned sales goals and to provide for the optimal delivery of member service in conformance with established Credit Union policies and procedures. Primary Responsibilities: Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to members served by the Credit Union. Plans,
All One Credit UnionSenior Member Service Center Representative (Bilingual - English/Spanish preferred, onsite/hybrid in Leominster, MA)
Description The Senior Member Service Center Representative is responsible for providing an exceptional member experience to existing members and potential members through a variety of communication channels such as telephone, email, chat, the message center and social media. The Senior Member Service Center Representative leads by example and coaches the team on operational excellence, member experience, having needs-based conversations, and offering financial solutions to meet our members’
All One Credit UnionSenior Member Service Center Representative (onsite/hybrid in Leominster, MA)
Description The Senior Member Service Center Representative is responsible for providing an exceptional member experience to existing members and potential members through a variety of communication channels such as telephone, email, chat, the message center and social media. The Senior Member Service Center Representative leads by example and coaches the team on operational excellence, member experience, having needs-based conversations, and offering financial solutions to meet our members’
All One Credit Union