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6 Surefire Ways to Irritate Your Customer
“No matter how long I’m in business, I am always amazed at the lengths some companies go to make their customers mad. I understand that we are in business to make money. I “get” the fact that the customer “ISN’T” always right even though we always been taught that they are. HOWEVER, the customer is ALWAYS IMPORTANT!”
--- Katherine Jasmine, MarketingFIRST
Here are six guaranteed ways to tick off your customers, strategic partners, and prospects! We are not even aware, sometimes, that we are doing it, but avoiding these actions, words and attitudes will go a long way to building and strengthening relationships … whether in business or in your personal lives.
Katherine Jasmine, owner of MarketingFIRST, will present this interactive session that is sure to engage, enlighten, and entertain. Katherine is a business coach and strategic
marketing consultant who has more than 30 years experience marketing for small, mid, and large companies.
About the Museum of Russian Icons
At the completion of the luncheon, you are welcome to tour the Museum of Russian Icons and Founder Gordon B. Lankton’s vast collection of Russian icons. The current collection includes over 400 icons, is the largest collection in North America, and spans six centuries from the fifteenth century to present. Also, don’t forget to take a couple of minutes to peruse the Museum Gift Shop where you’ll find an array of one-of-a-kind, handcrafted Russian pieces - amber jewelry, matryoshka nesting dolls, wooden carvings, and lacquer boxes are just a few of the treasures you’ll discover!
Thursday May 15, 2014
12:00 PM - 1:30 PM EDT
Thursday, May 15, 2014
Noon - 1:30pm
The Museum of Russian Icons
203 Union Street, Clinton
Free to attend
Bring Your Own Lunch
RSVP appreciated