* Retail Smarts - Go the Extra Mile

Go the Extra Mile  
Saturday: 10/29 
9am - 12pm  
MWCC Devens Campus 
27 Jackson  Rd., Devens, MA 
 
Cost $75
 
You'll learn how to conduct customer follow-up, use business cards artfully, maintain key information on customers, and offer personal shopper services. By going the extra distance you can set your store apart from the competition and build solid customer relationships. Topics may include: conducting customer follow-up, using business carts artfully, following the "rules" of business card etiquette and offering personal shopper services.

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